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Is PCOL suitable for your claim?


Please check that PCOL is suitable for your claim before you start.
PCOL is suitable if:


  • It is brought under Section I of Part 55.
  • It includes a possession claim for residential property by - a landlord against a tenant, solely on the ground of arrears of rent (but not a claim for forfeiture of a lease); or a mortgagee against a mortgagor, solely on the ground of default in the payment of sums due under a mortgage.
  • It does not include a claim for any other remedy except for payment of arrears of rent or money due under a mortgage, interest and costs.
  • You have an address in England or Wales where documents can be delivered.
  • All defendant's have an address for service in England and Wales.
  • The claimant is able to provide a postcode for the property to be recovered.
  • You have an e-mail address.

If your claim does not meet all of the above requirements you cannot use this service and you should contact your local County Court for advice. You can use the HM Courts & Tribunals Service CourtFinder to find your local county court.


It is advisable that before you start making a claim online, you have the following information available: Full name and address of the person(s) you wish to make a claim against, a schedule of the arrears of rental/mortgage payments (full details of the requirements for the schedule of arrears are included in the Civil Procedure Rules Practice Direction that governs PCOL), facts relating to the claim e.g. efforts you have made to reach agreement with the defendant to resolve the arrears.


Once you submit your request for the issue of a claim/warrant to HM Courts & Tribunals Service, the cost of processing the request will be incurred. Full details of the fees payable for issue of process are contained within the EX50 leaflet. All claims received are processed upon receipt it is therefore not possible that the court will be able to stop a claim from being issued once the claim has been submitted online.


Any refund of fees is entirely at the discretion of the Court Manager.




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