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Forgotten Password


If you are a Claimant, Solicitor or delegate we can provide you with a new password for the PCOL service, if you tell us the username that you provided at registration.

If you cannot remember your username, please contact the Customer Helpdesk on 0300 123 1057

If you are a defendant please contact the Customer Helpdesk on 0300 123 1057

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Your registered details

Enter your registered username for PCOL.

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